Is it possible to integrate WhatsApp voice calls into the SIP trunking? If yes, what are the tech requirements (infrastructure call center, or IP connexion)? There is another way to integrate WhatsApp voice calls with Weni?
Thank you!
Hi Juliana,
the whatsapp api does not support calls via whatsapp, only messages within the chat (audio, text and etc). For this kind of use you need an IVR integration.